Help center / Account & billing
Your free trial, and what happens when it ends
The 14-day trial needs no card. Here's what's included and what happens if it ends without a plan.
Every new studio starts with a 14-day free trial. You don't need a card to start.
What's included
The trial includes every feature, with the Starter plan's room: 50GB of storage and 1 seat. Storage packs and extra seats become available once you choose a plan.
Keeping track of the days
- Account > Billing shows Free trial with the days left and the date it ends.
- During the trial, a window reminds you once each time you sign in, with an Add payment button.
- In the last 7 days, a banner at the top of the admin counts down the days.
Choosing a plan before it ends
Pick a plan any time from Account > Billing. You aren't charged until the trial ends, so choosing early doesn't cost you trial days. See Apture plans.
If the trial ends without a plan
Nothing is deleted. Here's what happens, step by step:
- For 14 days after the trial ends, your plan shows Plan needed. You can still sign in, see everything and choose a plan, but new uploads, new galleries and online bookings are paused. Your clients can still open their galleries and their portal.
- After those 14 days, the studio is suspended. Your website and client pages show as temporarily unavailable, and the admin only opens on the Billing page (and Help & support).
Choosing a plan at either point brings everything back.
Still have a question? support@aptureapp.com