Send a balance payment link or reminder

There are two ways to ask for a balance: a Stripe payment link you share yourself, or a reminder email from Apture.

Create a payment link

1. Open the booking.
2. In the Money card, click Create payment link.
3. Copy the link from the box that appears and send it to your client however you like.

The link is for the exact balance owed and expires after about a day. If you need it again later, click Payment link on the booking. Apture gives you the same link while it's still open and for the right amount, or makes a new one if not.

The button only shows on confirmed bookings with a balance due, and it needs Stripe connected (see Connect Stripe to take payments). If Stripe isn't connected, you see "Finish connecting Stripe (Money > Payments > Online payments)" instead.

When the client pays, the payment appears on the booking and on Money > Payments, and the balance goes down. Stripe emails them a receipt.

Send a reminder email

The reminder is a short email saying the balance is due, with a Pay balance button that opens their client portal.

• From the booking: in the card headed Email and your client's first name, click Balance reminder. It only shows when something is owed.
• From Money > Payments: in Balances due, click Send reminder next to the booking.

Every email Apture sends is listed in Clients > Sent emails.

Clients can always pay from the portal

You don't have to send anything. A client with a balance sees Pay balance next to the booking in their portal, and can use a gift card there too.